Cancel Prime Video Google: How to Stop Charges and Manage Subscriptions

When you see a charge for Prime Video, a video streaming service owned by Amazon that lets you watch movies, TV shows, and original content. Also known as Amazon Prime Video, it's often bundled with Amazon Prime membership but can also be bought separately on your Google Play bill, it’s not a glitch—it’s a billing overlap. Many users don’t realize that when they sign up for Prime Video through the Google Play Store on an Android device, Google becomes the payment processor. That means even if you cancel your Amazon account, the Google subscription keeps running—and charging you monthly.

This happens because Google treats Prime Video like any other app subscription: once you tap "Subscribe" in the Play Store, it’s tied to your Google account, not your Amazon one. So when you try to cancel on Amazon’s website, nothing changes on Google’s side. The same goes for users who signed up during a free trial or used a promotional code through the Google Play app. You’re still locked in. Google Play billing, the system Google uses to process payments for apps, subscriptions, and digital content on Android devices doesn’t sync with Amazon’s cancellation system. And unless you manually cancel through Google’s own settings, you’ll keep getting charged. Even if you never watch the content, the subscription stays active. This isn’t rare—it’s common. Thousands of users report surprise charges each month, often only noticing them when their bank statement comes in.

Fixing this isn’t hard, but it’s easy to miss. You have to go to Google’s subscription management page, not Amazon’s. You need to find the exact entry labeled "Prime Video" under your Google account, not "Amazon Prime" or "Amazon." Many people look in the wrong place and give up. But once you know where to look, it takes under two minutes. And if you’ve got multiple streaming services linked to Google—Hulu, Discovery+, or even Apple TV+ through the Play Store—you’ll want to check them all. Google’s billing system doesn’t warn you when subscriptions renew. It just charges. And if you’ve got kids using the same tablet or phone, they might have signed up without you knowing. That’s why managing subscriptions isn’t just about canceling one thing—it’s about auditing everything tied to your Google account.

Below, you’ll find real cases of people who got stuck paying for Prime Video through Google, how they fixed it, and what to watch out for next time. You’ll also see how other services handle billing differently, so you can avoid this mess altogether. No fluff. No upsells. Just what actually works.